Effectively Managing Conflict: Tools and Tips (Classroom)
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Working with all types of people in the property sector you are bound to come across conflict, with colleagues, clients and customers. It's therefore important that you have a strong grasp on how to identify the common sources of conflict and how best to manage these.

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Working with all types of people in the property sector you are bound to come across conflict, with colleagues, clients and customers. It’s therefore important that you have a strong grasp on how to identify the common sources of conflict and how best to manage these.

This course is designed to:

  • Identify the common sources of conflict
  • Learn interpersonal communication strategies
  • Identify and manage conflict situations
  • Evaluate the effectiveness of your conflict management

Course Format:
Classroom presentation

 

Assessment Information:
Upon completion of the learning component of this course, you will undertake a short online multiple-choice assessment.

 

Duration of Course:
4 Hours

 

Outcome:
A Proof of Attendance certificate for CPD purposes will be available for download immediately after completing all requirements of this course.

 

CPD Points:
12 CPD Points from Learning Category 3

 

Inhouse Information:
This course can be delivered to your team inhouse for your convenience and efficiency, please contact us on the below details to find out more.

 

More information

If you have any questions about this course, please contact REINSW Training on (02) 9264 2343 or email training@reinsw.com.au