Effective Conflict Resolution (Online)
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Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds and culture. However, conflict can also be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up to new opportunity.

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Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds and culture. However, conflict can also be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up to new opportunity.

This eLearning course is designed to:

  • Examine the concept of conflict and how it manifests in the workplace
  • Learn strategies for dealing with conflict in a productive way
  • Develop communication and adaptive skills to navigate conflict 
  • Develop skills to be better prepared for conflict

Course Format:
An interactive slideshow presentation with links to useful documents

 

Assessment Information:
Upon completion of the learning component of this course, you will undertake a short online multiple-choice assessment.

 

Duration of Course:
2 Hours

 

Outcome:
A Proof of Attendance certificate for CPD purposes will be available for download immediately after completing all requirements of this course.

 

CPD Points:
6 CPD Points from Learning Category 3

 

Inhouse Information:
This course can be delivered to your team inhouse for your convenience and efficiency, please contact us on the below details to find out more.

 

More information

If you have any questions about this course, please contact REINSW Training on (02) 9264 2343 or email training@reinsw.com.au