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As a manager or supervisor you want to get the best out of your people, and you want them to be happy and motivated. One of the best ways for you to achieve this is by coaching and mentoring. By doing this you'll help them make better decisions, solve problems and learn new skills.
This eLearning course is designed to:
Agents can sometimes find themselves on the wrong end of a negligence claim by a seller, buyer, landlord or tenant. Real life examples of errors, risk management strategies and outcomes are explored in this course.
The NSW Fair Trading Complaints Register was introduced to provide businesses with the incentive to provide better customer service. It provides information about businesses, including real estate agencies which receive ten or more complaints in a calendar month.
It is key for successful business that all agency agreements are clearly written, valid, and compliant.
Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds and culture. However, conflict can also be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up to new opportunity.
When selling a property, paid advertising gives you that added advantage; but does your vendor truly understand the very importance of such advertising and why, when it comes to selling their property, it can give them that edge? Whether you are a sales agent, buyer's agent or auctioneer, you need to understand paid advertising.
As a Property Manager, you deal with difficult situations every day. These situations, if not handled well, can lead to misunderstandings, conflict and stress.
It probably comes as no surprise that employees who feel valued are more motivated, responsible and productive. The happier an employee, the better the results they will deliver. Learn how to develop and maintain a confident and motivated team who are driven to attain worthwhile goals.
This course looks at key aspects of the role of a Buyers Agent, including the all important qualifying a client, improving client relationships and how to keep the client motivated and minimising your risks. You will also hear how to accurately complete an exclusive Buyer's Agent Agency Agreement and why they are so crucial to your success.
During this course you will hear important information surrounding commercial fire safety and your role as an agent or property manager, the essentials of managing a commercial lease, current and future trends in office space and make good and fit outs.