Present at Tribunal

Discover everything you need to know to present a successful case at NCAT.


An essential skill for all property managers is preparing and presenting a case at tribunal. This in-depth course will take you step by step through the process of the preparation required to present a successful case at NCAT.

In this course you will discuss issues relating to service of termination notices, documentation, etiquette of presenting before a tribunal member and review NCAT decision to understand how they apply to everyday practice.

What you'll learn

When you successfully complete this course, along with the in and out of class assessments, you will gain a Statement of Attainment for the unit stated below.

  • CPPDSM4020A Present at tribunals

The above unit of competency forms part of the CPP40307 Certificate IV in Property Services (Real Estate) qualification.

Who should attend?

This course is suitable for:

  • Individuals who have recently completed a certificate of registration course and want to gain a better understanding of how to present a successful case at NCAT
  • Agents who want to move into property management

Prior to attending this course, you must complete a certificate of registration course.


Assessment activities are provided on a per unit basis. Learners should expect to spend 20 hours out of class in order to complete each assessment. This time is provided as an indication only, as it will vary from learner to learner depending on skills and knowledge.

Throughout the duration of Present at Tribunal, and after completion of the course, REINSW expert trainers are available to provide support to learners should they require assistance with any part of their learning.

The assessment marking process takes four weeks from the date an assessment is received by REINSW. This timeframe is made up of two weeks marking time plus two weeks administrative processing. In most instances, results are released inside of this timeframe.

Learners are welcome to contact REINSW Training after three weeks to verbally gain their assessment result.

Recognition for Prior Learning

REINSW offers Recognition for Prior Learning (RPL). RPL requires learners to undertake a series of assessments for a qualification or units of competency. These are aligned to an individual’s previous learning and are deemed equivalent to the learning outcomes of the components of the qualification or unit(s) of competency, being obtained through this process.   

RPL is a complex and rigorous assessment method. REINSW recommends this assessment method be investigated as an option for individuals who are currently working in the real estate industry or hold current qualifications or units of competency relating to the real estate industry. REINSW requires individuals who are producing evidence for this assessment method, to provide current evidence. Under REINSW's RPL policy, current evidence must be within 12 months and all evidence supplied must meet current industry standards. 

For information on RPL please email



Delivery mode
Classroom and eLearning

3 days


More information

If you have any questions about Present at Tribunal, please contact REINSW Training on (02) 9264 2343 or email