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Upcoming Webinars

Webinar Cost Date Course Content Presenters Register
Buyers’ Agents: Minimise your risk. Member: FREE 19 April 2018, 10am-11am

In this free member webinar, you will gain a better understanding of how Buyers’ Agents can better understand the risks and activities involved with buying real estate.In particular you will learn about:

  • What are the areas of risk Buyers’ Agents face under legislation and at law, as well as business and reputational risks?
  • What are the consequences of negligent behaviour and how to minimise the risk of adverse financial consequences
  • Breach of contract and being sued by unhappy clients – how to prevent it happening
  • Measures you can put in place to manage client expectations
  • Insurance and the importance of having adequate cover
  • Are you losing business to competitors – how to manage that activity
  • Are you not making enough money – how to manage that activity

Nick Viner has a background and education in law and real estate with 10 years’ experience as a property solicitor. He is an award winning buyers’ agent and a member of both the Real Estate Institute of NSW (REINSW) and the Real Estate Buyers’ Agents Association of Australia (REBAA). Nick’s experience allows him to understand the legal implications of each purchase, to work objectively and analytically throughout the process making him a formidable negotiator. Nick is the founder and managing director of successful Sydney based buyer’s agency, Buyers Domain and has been a member of the Buyers’ Agents Chapter Committee since 2011.”

Shelley Horton is the Director of Albion Avenue Buyers Agents. She bought her first property, in the NSW Blue Mountains, when she was in her mid-twenties. Two years later it had doubled in value. Since then she has regularly bought, sold and successfully renovated properties for a profit, and has now had a 20 year career honing her skills in every aspect of the property industry.

Shelley started her professional career as a specialist residential property valuer. She then moved into international mortgage insurance and demanding corporate property roles, leading large property teams tasked with selling a portfolio of residential properties across Australia and New Zealand.


How To Digitally Transform Your Agency Member: FREE 3 May 2018, 11am-12pm

Today's consumers expect an UBER like on-demand experience from every brand they engage with. Every industry, including real estate, is looking at how to take advantage of the latest technologies to offer that improved customer experience.

However, over 81% of digital transformation projects fail and in real estate it’s no different.

In this webinar you will learn about:

  • the latest industry trends
  • how you could be using Marketing Automation, CRM and Lifecycle Marketing strategies to transform your business and drive explosive revenue growth
  • how to improve your chances of a successful outcome.

Will Scully-Power:

Will Scully-Power is a Co-Founder and Director at Data Scouts, Australia's first vendor agnostic digital transformation training agency.

Will serves on the board of Datarati, Asia-Pacific's leading customer journey and experience agency and Pascal, a data science platform that helps organisations understand their customers better using machine learning and make decisions faster using AI.

Will started Eloqua and Marketo in Australia and New Zealand and was responsible for growth within the Asia-Pacific region.

Marcus Zeltzer:

Marcus is a Co-Founder and Director at Data Scouts,  Australia's first vendor agnostic digital transformation training agency.

Marcus serves on the boards of RegTech Automation provider OP2 and technology and defence contractor Shield Group. Marcus holds a Bachelor of Computer Science from the University of Wollongong.
Auction Processes and Legalities Member: FREE 11 May 2018, 12pm-1pm

This is a must for auctioneers and sales agents.

In this webinar you will hear from leading auctioneers Jesse Davidson and Mark Morrison on the how to run the auction process. They will cover what people can and can’t do at auction. They’ll go through the requirements for the various stages of an auction and show how best to manage registration, bidding rules, contract signing and more.

Jesse and Mark have run several thousand auctions between them. They have vast experience in how to handle a variety of unusual circumstances, awkward moments and strange requests from vendors, agents and bidders. Whether By sharing their experiences you’ll come away from the webinar better informed and more knowledgeable about how a successful auction should be run.


And - you’ll be able to ask all of those strange “what would you do if…” questions you’ve always wanted to!

Jesse Davidson is the owner of auctionWORKS. He completed his Bachelor Degree in Business in 2009 and then accepted a position with auctionWORKS. Jesse entered the REINSW 2010 Novice Auctioneering Championships and won! Since then he has also been won the REINSW Awards for Excellence in Auctioneering for 2015. He was appointed as the Chair of the REINSW Auctioneers Chapter Committee for 2015 – 2017.

Mark Morrison is the CEO of Harcourts NSW. He is a licensed real estate agent and auctioneer with ten years’ experience in the industry and a Bachelor Degree in Business. Mark is an active member of the REINSW, and sits on the REINSW Auctioneers Chapter Committee, he has conducted over 4,000 auctions and has won several auction awards.

Email consent for notices Member: FREE 24 May 2018, 2pm-3pm

You will hear from Lisa Indge and Michelle Mclean on email consent, best practices when it comes to technology, procedures and case studies. In particular the team will cover:

  • Email consent – the Act it comes from, what it means and how to use this method of service in practice
  • The consent form – explain the form, display it on screen
  • What is best practice when it comes to this technology advancement, how does an agency manage this method of service effectively, and what procedures are needed to ensure it is used correctly and appropriately. 
  • Include relevant forms and agreements in the discussion such as the termination notices etc
  • Discuss case studies

Lisa Indge from Let’s Rent commitment to changing the face of property management is not limited to the way the business runs. She is also an active member of the REI Property Management Chapter where she contributes to industry-wide change. She’s enormously proud of the trademark friendliness that her team thrives on and is constantly on the lookout for ways to enhance service so Let’s Rent always stay one step ahead of the rest of the industry.


Michelle Mclean a Senior Property Manager at Leah Jay,  manages a portfolio of properties, support other staff members and assist where required. Working in property management has always been her passion. I love spending time with my family and getting up before 5am every weekday to walk our border collie down by the lake; she loves it, it keeps me healthy and it is so peaceful at that time. There aren’t too many other people who are as keen to be up that early though!

Webinars on demand

If you would like to access webinars on demand, please click here.

More Information

If you have any questions about webinars, please contact REINSW Training on (02) 9264 2343 or email training@reinsw.com.au

Note: When you register to attend one of our webinars, you will earn 1 CPD point.