|Agency health performance - take your business pulse
||7 November 2019, 12:30pm - 1:30pm
Running a profitable business is never an easy feat – and it’s possible to lose sight of the bigger picture when you’re engaged in day to day operations.
Having the skills to step back and asses the performance of your business from all angles is a necessity for any principal or manager and will ultimately decide how successful your agency will be.
We’ve sourced two leading experts to devise a go to guide on how to monitor and review the health of your business, including the simple changes you can implement today – to help with long term growth in the future.
- Crucial assessment and review tools
- The benefits of understanding your business portfolio
- Identifying your successes and failures
- The importance of up to date ‘KPI’s’
- An insight into high quality reports and working minutes
- Business benchmarks – how to use them to your advantage
Pancho has over 30 years of corporate sales success. Founder of sales training provider, Frontier Performance, Pancho’s key strength is his ability to draw on the theories of psychology and translate them into practical and implementable strategies.
Pancho has authored a host of training, mentoring and development programmes as well as speaking professionally on the psychology in sales and optimum professional performance, both in Australia and internationally.
Barry Cawthorn today is the Managing Director and major shareholder of Bawdens in Sydney. The firm is based in the city of Parramatta in Western Sydney.
Completing multiple degrees in Land Surveying and Property Economics he entered the workforce as a geodetic surveyor searching for oil and natural gas in central Australia, later working with civil engineering firm designing land subdivisions on the NSW central coast. Moving into property he now has in excess 25 years experience in the Commercial and Industrial property agency arenas.
In 2007 he completed the acquisition of Bawdens Industrial, the firm having some 10 employees. Under his leadership, today the company comprises 35 staff and has grown its Assets under Management 13 % annually since 2008 to now manage in excess of 1,100 buildings across Sydney for high net worth and aspiring private clients, SME’s and SMSF’s with a total gross lettable area exceeding 500,000 m2, and a market value exceeding 1.5 billion dollars. In his role today he completes mergers and acquistions of aligned companies, buys rent rolls and focuses upon the development of the terrific team of people that make the company the success it is today.
|Buying and selling agents: trust-outcomes
||19 November 2019, 11:00am - 12:00pm
Wanting the best possible outcome for their clients, buyers’ and selling agents are often at odds, which may impact on the final outcome.
If agents are willing to work collaboratively, they can ensure the needs of both their clients are satisfied.
Join House Search Australia’s Jacque Parker and Di Jones’s David Howe as they explain the positive outcomes of fostering trusting relationships and revealing how working together achieves a positive outcome for both the buyer and seller.
- The role of buyers’ agent in the transaction process
- Strategies for buying and selling agents working collaboratively
- Building mutual respect for the negotiation process
- Collaboration, achieving satisfactory results for buyers and sellers
David Howe – Di Jones
David cites his greatest motivation as achieving results that are well beyond his client’s expectations. His success is based on the premise that honesty, personal attention, enthusiasm, and reliability will yield excellent results for every customer. Along with a MBA, David holds an impressive 20 years each in both banking and sales sector and currently sits on the REINSW board.
Jacqueline Parker – House Search Australia
Director of House Search Australia, Jacque is the immediate past president of REBAA, Australia’s only national industry body for buyers’ agents. She currently sits on the REINSW Buyers Agents Chapter and is both a trainer and assessor with REINSW. Jacque is passionate about the buyers’ agency industry and helping clients to achieve home ownership or investment goals.
Become a by-law expert
Important note: No CPD Points
||20 November 2019, 11:00am - 12:00pm
The heavily legislated world of strata management is not for the faint of heart, and among the hardest roads to navigate is by-law compliance.
Whether you manage a building of 10 or 200, knowing how to police and deal with inevitable by-laws breaches is a vital skill.
Be prepared and equipped to handle whatever comes your way, join our industry experts for a simplistic step-by step guide on compliance, violations and management.
Topics covered include:
- Overall process for dealing with By-law compliance.
- Examples of how to handle By-law breaches from the very first communication sent to the Strata Managing Agent that an occupier is in breach.
- An explanation around where breaches may end up in NCAT and how this is managed step by step.
- Where By-laws are concerned, explain the changes with common property certificate of title, paper versus electronic.
Reena Van Aalst
Reena Van Aalst is the founder of Strata Central and an award-winning strata manager. With over 16 years’ experience behind her, Reena is not only well-respected, but has become a go to leader within the strata management space.
Dean’s passion for the property sector spans over 20 years. The founder of Southern Strata management, Dean also has numerous professional qualifications to his name.
Prior to establishing his business, Dean was General Manager/Licensee for a large Strata Management and general real estate business.